Frequently Asked Questions
Everything you need to know about Kaweco home essentials, shipping, and more.
What materials are used in Kaweco home products?
We prioritize durability and aesthetics by using premium, sustainably sourced materials including solid hardwoods, high-grade ceramics, and eco-friendly textiles to ensure your home pieces last for generations.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items or custom home decor, delivery may take 2-3 weeks depending on your location and the specific artisan crafting the piece.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or personalized home accents are final sale.
Do you offer international shipping?
Yes, Kaweco ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on the destination and the weight of your order.
How do I care for my Kaweco wooden furniture?
To maintain the finish, we recommend dusting regularly with a soft, dry cloth. Avoid direct sunlight and harsh chemicals; instead, use a specialized wood wax or oil twice a year to preserve the natural luster.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay for larger home investments.